Registering for an NCID Account

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Before you begin:

  • In order to gain access to the system, users must establish a user ID and password with the North Carolina Identity Management Service (NCID). The NCID Service is the standard identity management and access service provided to State, local, business and citizen users by the State of North Carolina. NCID enables its customers to achieve an elevated degree of security and access control to real time resources such as the online application.
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Follow these steps to create your user NCID and Password:

  1. Additional help is also available in Chapter 2: Creating your user login credentials.
  2. Go to NCID Home Page: https://ncid.nc.gov/login/login.html
  3. If you already have an NCID account, you do not need to create a new one. Please proceed to Step 11 in the instructions below. If your account has been deactivated or locked out, contact your organization's Administrator or the NCID help desk by sending an email to its.incidents@ncmail.net
  4. Click on First Time NCID User link
  5. Select the user type and click continue. If you are not a government employee, please select business. If you are a government employee, please select which branch, State or local. If you are self employed, please select individual.
    Please Note: Registering as a government employee requires that your registration be approved. Please contact your NCID security administrator after registering to see what additional steps may be necessary.
  6. The next screen will be auto-populated with United States as the country default. Click Next to continue.
  7. Complete the personal information section, then click Next
  8. Next, the user will be prompted to establish a User ID and password. Click on the (User ID Help) or the (Password Help) link for requirements. The challenge questions will be used to verify the user in the event the password is forgotten. Each question can be changed by selecting the drop down box next to the listed question. When complete, click 'Next'.
  9. The next screen will contain all of the personal user ID and password information entered on the previous screens, for verification. If any information is incorrect, click on the Edit box to the right of that section to make necessary corrections. When all information is correct, click Submit Registration.
  10. Once your registration is successfully processed, you will receive a confirmation, denoting your NCID user ID. Remember, registering as a 'business' or 'individual' requires no approval from an administrator.
  11. To proceed, click Login. This will take you to the login homepage. Enter your user ID and password and click Login
  12. The next task is to add your user to the "USP NCID application group". This will authenticate the user to application and allow access. To accomplish this, click on Update User Account after logging in.
  13. When you get your profile page click the down arrow in the upper right corner next to "Select Application". This will invoke a drop down menu. Click on Group Manager.
  14. A blank profile page will appear. In the search field at the top of the page, enter USP and click go. On the page that appears, a link will appear that says DHHS-LDAP-USP-Users. Click on that link.
  15. On the page that will appear, the group name DHHS-LDAP-USP-Users will display. Click on Subscribe (about midway on the page). A pop-up window will appear, asking "are you sure you want to subscribe to group DHHS-LDAP-USP-Users"; click OK.
  16. A "subscription successful" message will pop-up. The subscription process is now complete
  17. Once you have completed the steps above, please continue with step 4 on the Getting Started Page.

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